J.C. Campos and M.D. Harrison
Considering context and users in interactive systems analysis
In Engineering Interactive Systems, volume 4940 of Lecture Notes in Computer Science, pages 193-209. Springer-Verlag. 2008. (ISBN: 978-3-540-92697-9) 

@InProceedings{CamposH:2008,
 author = {J.C. Campos and M.D. Harrison},
 title = {Considering context and users in interactive systems analysis},
 booktitle = {Engineering Interactive Systems},
 series = {Lecture Notes in Computer Science},
 publisher = {Springer-Verlag},
 volume = {4940},
 pages = {193-209},
 year = {2008},
 note = {ISBN: 978-3-540-92697-9}
}

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